Not a place I would visit again, they have no facilities so use mercure grange, swimming pool freezing jacuzzi no water in, was not informed bout this, sauna filthy, lockers not locking had to carry my handbag round pool. These two places blame each other. I spoke to the manager who also did aqua fit classes and the cleaning, as I complained bout state of place, that's wat she told me.. I will not visit either, treatment good in serenity but got charged 10 each for a cancellation, then serenity cancelled the following wk. Was we given a tenner each of them, was we heck. Both places r a con, good at telling ye its two different places, Why Don't they tell u this wen u book??? No cos they just want Yr money,, I intend to put a full complaint in, and expect a full refund, for both me and my daughter, came home very very disappointed
The most gross dirty pool and surrounding area I have ever been in, rusty showers steam room cold jacuzzi not working so run down this was a treat for our friends 50th birthday ,afternoon tea was ok .So if your thinking of a spa day give this place a miss
My friend and I booked in for mini manicure and pedicure. We were warmly welcomed on our arrival. The spa is nicely decorated, clean and well maintained. Really lovely relaxing atmosphere.The beauty therapist Jade was lovely and very personable.We were both very pleased with our treatments and will definitely be booking again.I would highly recommend that you treat yourself and get booked in!
My second visit for a manicure. Lovely surrounds and friendly staff. Jade the owner is welcoming, polite and gentle when it comes to the treatment. My nails look fantastic
Really lovely place to go for beauty treatments Highly recommend
Spa Serenity is a UK Beauty Salon based in Willerby, Yorkshire and the Humber. Spa Serenity is located at Grange Park Lane, Willerby, Hull HU10 6EA, UK.
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